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Fun Facts about Outsourcing

It’s the end of another week, and Friday means it’s time for some fun. At Outworx we take our business services very seriously. Offering the finest back-office solutions, Outworx is a major player in...

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Number One in Customer Service

4 ways Outworx stays ahead of the curve.   At Outworx, customer service is huge part of our business.  And, it is even more important because we attend both to our clients, and to our clients’...

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The Challenges Faced in Outsourcing

The prospect of outsourcing business functions often has managers skipping for joy at the amount of money they could be saving. More importantly, the amount of time that can be repurposed to core...

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Questions to Ask Outsourcing Vendors before Engaging Them

Before you hire a new employee you interview them, you would not hire someone without interviewing them at least once. Hiring an outsourced vendor should require the same attention. We at Outworx...

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Choosing the Right BPO Service Provider for Your Company

Enlisting the services of a BPO vendor can be a great benefit to a business, it can save you a lot of money thus freeing up staff to focus on core tasks, and also save you the time you would have spent...

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Does Your Business Need BPO Services?

BPO (Business Process Outsourcing) services are the way of the present and the future. These services can save your company time and money. There are various reasons why companies engage with BPO...

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Offshore Outsourcing vs. Local Outsourcing

BPO Outsourcing can benefit your company immensely, and depending on the challenges you are aiming to address you can find the right fit for your business amongst the vast variety of international and...

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Trends to look out for in the BPO Industry

Change is real and inevitable across all industries, and as sure as technology keeps advancing, so do the various industries because of their dependence on technology to keep business running smoothly....

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Top Frequently Outsourced Tasks

Business Process Outsourcing has become a very lucrative industry with more and more companies choosing to outsource certain functions for various reasons instead of having internal departments dealing...

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Advantages of Outsourcing to South Africa

The BPO service industry in South Africa has been constantly evolving and advancing throughout the years and it continues growing even more, particularly in the call centre/customer care space....

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